Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to WHYTELUXE. By accessing our website or purchasing from us, you agree to these Terms of Service and our related policies, including our Privacy Policy, Returns & Refunds Policy and Shipping & Delivery Policy.

1. Using Our Website

You agree to use the WHYTELUXE website lawfully and responsibly. You must provide accurate information when placing an order or creating an account.

We reserve the right to suspend access to our website where we reasonably believe these Terms have been breached.

2. Our Products

We make every effort to ensure that our product descriptions, images and colours are accurate. However, slight variations may occur due to photography, materials, lighting and individual screen settings.

Product availability, descriptions and prices may change from time to time.

3. Orders and Payment

When you place an order, you are making an offer to purchase the selected products.

An order is accepted once we send you a dispatch confirmation email.

We may cancel or refuse an order where a product is unavailable, there is a genuine pricing or product error, payment cannot be authorised, or fraudulent activity is suspected.

All prices are shown in pounds sterling (£), unless otherwise stated.

4. Returns and Refunds

Returns, refunds and exchanges are handled in accordance with our Returns & Refunds Policy.

Nothing in these Terms affects your statutory consumer rights under UK law.

5. Shipping and Delivery

Orders are generally processed within 1–3 working days, Monday to Friday, excluding UK bank holidays.

Delivery times are estimates and may be affected by carrier delays, customs or circumstances outside our reasonable control.

Please ensure your delivery address is accurate and complete.

For more information, please see our Shipping & Delivery Policy.

6. Intellectual Property

All WHYTELUXE branding, logos, product designs, photographs, website content, text and other materials belong to WHYTELUXE or our licensors.

You may not copy, reproduce, modify, distribute or commercially use our content without our prior written permission.

7. Website Use and Third Parties

You must not use our website for unlawful purposes, fraudulent activity, hacking, introducing malicious software, scraping content or infringing the rights of others.

Our website may contain links to third-party websites. WHYTELUXE is not responsible for the content or services provided by third parties.

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